'US BPO spending to revive; India to benefit'
Friday, November 14 2003 15:53 Hrs (IST)
Bangalore: American Information Technology (IT) spending is expected to grow by four per cent in 2004
with IT outsourcing, largely beneficial to India, expected to shoot up by seven per cent, IT research firm
Forrester said today (Nov 14).
Citing the firm's latest study of 850 US firms with a revenue of more than $ one billion, Forrester
Research chief executive officer (CEO) George Colony said growth in IT spending would be witnessed in
networking equipment, server hardware, application software services and development, besides IT
outsourcing.
Colony, who addressed IT clients of the firm, however, did not reveal the total IT budget in the US.
Calling on Indian IT firms to brand themselves in the American market, he said nearly 65 per cent of the
companies who had outsourced software work to India would continue to do so during 2004.
However, of the firms which had not experimented with outsourcing from India, he said, only nine per
cent were willing.
Indian firms, Colony said, should look at sub verticals of the big verticals and provide solutions that add
value to customers.
Stating that the anti-outsourcing outcry in the US would not become an election issue, he said Indian
companies and software associations should lobby and directly interact with US lawmakers, companies
and people to reinforce that outsourcing IT work to India actually benefits the US.
PTI
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