Monday, June 6 2005 15:26 Hrs (IST) - World Time -

Bangalore: The seventh annual NASSCOM ITES-BPO strategy summit commences in Bangalore tomorrow (Jun 7, 2005).

The city is hosting the event for the third time in succession. The theme this year (2005) is 'global leadership and operational excellence'.

Some of the key CEOs in the ITES-BPO (Information Technology Enabled Services- Business Process Outsourcing) sector are slated to take part, the NASSCOM (National Association of Software and Service companies) said.

Besides, a few international speakers would also address the two-day event that NASSCOM said has emerged as the distinctive platform for the ITES-BPO industry.

NASSCOM president Kiran Karnik said that the Indian ITES-BPO sector continues to grow from strength to strength, witnessing high levels of activity and increasingly adding to higher value-added activities like knowledge process outsourcing.

The event would see an India ITES-BPO CEOs conclave for the first time. The summit would help strategise and define key building blocks for the industry, NASSCOM officials said.

Karnik said that the ITES-BPO industry today (Jun 6, 2005) is set for the next level of success and expansion.

"The focus will be on customer service, change management and operational excellence", he said. "The summit this year (2005) will provide a platform for both third party and captive vendors to probe and dwell upon the issues and challenges for securing global leadership".

The summit would see focused seminars and workshops on issues of human resources, training, process excellence and compliance, security, technology and benchmarking.