Kolkata: The country's public sector banks have a shortage of one lakh staff and the shortfall needs to be filled up immediately to cope up with rapid expansion plans and provide better customer services, an employees body said.

"People are retiring. And the banks also have rapid expansion plans. There is a staff shortage of around one lakh, including officers and other cadre," All India Bank Officers Confederation general secretary Amar Pal told PTI here.

The situation has come to such a pass that there was virtually no recruitment for 20 years. Moreover, because of long-drawn recruitment process, it is found that many of those shortlisted for appointment have taken employment elsewhere, he said.

Criticising the outsourcing process Pal said "We are not opposed to outsourcing. But what we object to is that sectors like regular banking and marketing are being outsourced."

An organisation needs to have good bondage among its personnel. But this is not possible when you go for outsourcing at such a massive level, Pal added.

Source : PTI